Refund Policy
The terms below govern all purchases of lead generation services, business databases, and custom data research provided by MI Leads. Please read carefully before completing any transaction.
At MI Leads, we provide lead generation services, business databases, targeted business contacts, WhatsApp leads, B2B leads, and custom lead research services.
Because our services involve digital data delivery, research efforts, and customized lead generation work, all purchases are subject to the refund policy outlined below.
By proceeding with any order, the customer confirms that they have read, understood, and accepted every clause contained within this document.
Non-Refundable Policy
All payments made to MI Leads are final and strictly non-refundable.
Once an order has been placed, processed, researched, prepared, or delivered, no refund, cancellation, or reimbursement request will be accepted under any circumstances.
Services Covered Under This Policy
The following services are non-refundable:
- Business Leads
- WhatsApp Leads
- B2B Leads
- Industry-Specific Leads
- Business Contact Databases
- Custom Lead Research
- Lead Generation Services
- Marketing Data Services
- Data Collection Services
- Any Customized Data Service
All service fees, setup fees, processing charges, and delivery charges are non-refundable.
Digital Product Policy
All lead databases, reports, spreadsheets, business contact lists, and digital files delivered by MI Leads are considered digital products.
Due to the nature of digital products:
- Returned products are not possible.
- Delivered files cannot be revoked.
- Data once shared cannot be recovered.
Therefore, refunds cannot be issued after delivery.
Data Accuracy Disclaimer
MI Leads makes reasonable efforts to provide quality and verified business information.
However:
- Business information may change over time.
- Contact details may become inactive.
- Companies may update their information without notice.
- Some records may vary due to market changes.
For this reason, data accuracy concerns alone do not qualify for refunds.
MI Leads does not guarantee 100% accuracy of every record.
No Guarantee of Business Results
MI Leads provides lead generation and business data services only.
We do not guarantee:
- Sales
- Revenue
- Conversions
- Appointments
- Customer Acquisition
- Marketing Success
- Return on Investment (ROI)
Business outcomes depend on multiple factors beyond our control.
Therefore, lack of desired business results is not a valid reason for a refund.
Cancellation Policy
Orders cannot be canceled after:
- Payment confirmation
- Research commencement
- Data preparation
- Service processing
- Delivery initiation
Once work has begun, cancellation requests will not be accepted.
Chargebacks and Payment Disputes
Customers agree not to initiate unjustified payment disputes or chargebacks after receiving services, reports, lead databases, or digital files.
MI Leads reserves the right to provide:
- Delivery records
- Communication history
- Service completion evidence
- Invoices and payment confirmations
to payment processors or financial institutions when resolving disputes.
Limitation of Liability
MI Leads shall not be responsible for:
- Business losses
- Financial losses
- Marketing losses
- Lost opportunities
- Indirect damages
- Consequential damages
Any liability, if applicable, shall be limited to the amount paid for the specific service purchased.
Changes to This Refund Policy
MI Leads reserves the right to modify, update, or revise this Refund Policy at any time without prior notice.
The latest version published on the website shall be considered the official and applicable version.
Contact Information
For any questions regarding this Refund Policy, customers may contact MI Leads through the official contact details provided on the website.
Customer Acknowledgment
By purchasing any service from MI Leads, the customer acknowledges and agrees that all payments, service charges, setup fees, processing fees, and data delivery charges are final and non-refundable.